Sharzelos Privacy Policy

Questions? support@sharzelos.ng

Date of Review: 2nd of February 2026

Sharzelos respects your privacy and is committed to protecting the personal information of learners, teachers, schools, and other users of our services (“Users”). This Privacy Policy explains how we collect, use, store, and protect personal information, and how you can exercise your privacy rights.

1. Information We Collect

We collect personal information necessary to provide our services, including but not limited to:

  • User Information: Name, email address, phone number, date of birth, role (student, teacher, school admin)
  • Institutional Information: School name, address, type, staff information
  • Course & Learning Information: Enrolment records, progress, assessment results, certificate status
  • Technical Information: IP address, device information, browser type, usage data

We do not collect unnecessary personal information beyond what is required for our services.

2. How We Use Information

We use personal information to:

  • Deliver and manage courses, training, and assessments
  • Issue and verify certificates (Sharzelos Verify)
  • Administer SPS partnership programs
  • Improve our services and content
  • Communicate with users about courses, updates, and relevant information
  • Comply with legal obligations

We do not sell or trade personal information to third parties.

3. Sharing Information

Sharzelos may share personal information with:

  • Sharzelos Partner Schools (SPS): Only to manage training and institutional records
  • Service providers: For hosting, technical support, or analytics (under confidentiality agreements)
  • Legal or regulatory authorities: When required by law or to protect Sharzelos’ rights

We will not share information for marketing purposes without explicit consent.

4. Data Security

Sharzelos implements appropriate technical, administrative, and physical measures to protect personal data from unauthorized access, loss, alteration, or disclosure.

While we strive to secure data, no system is completely secure, and users acknowledge residual risk.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, comply with legal requirements, and maintain accurate records of learning and verification.

6. User Rights

Users have the right to request access, correction, or deletion (where legally permissible), and object to certain processing. Requests can be submitted to support@sharzelos.ng.

7. Cookies and Tracking

Sharzelos may use cookies and similar technologies to enhance functionality and track usage for analytics. You may manage cookies in your browser settings (some features may be affected).

8. Third-Party Links

Sharzelos services may include links to external websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Sharzelos services are designed for learners aged 16 and above, or younger learners under parental or institutional consent. We do not knowingly collect personal data from children without consent.

10. Changes to this Policy

Sharzelos may update this Privacy Policy from time to time. Users will be notified of significant changes, and continued use constitutes acceptance.

11. Contact Us

For questions or concerns:

Sharzelos
Email: support@sharzelos.ng
Website: www.sharzelos.ng

Call/WhatsApp: +234 808 930 6269